Quick Survey. Big Impact. Complete the survey for a chance to win a $50 gift card! How long have you been a client with Steele’s Transfer?(Required) Less than 1 year 1 - 5 years More than 5 years If more than 5 years, how many?(Required)How do you book your shipments with us?(Required) Portal Email Phone How would you rate the ease of booking and tracking shipments?(Required) Very Difficult Difficult Neutral Easy Very Easy How responsive is our team when you have questions or concerns?(Required) 1 2 3 4 5 (1 = Not Responsive, 5 = Very Responsive)How would you rate the reliability of our delivery timing?(Required) Always on time Often early Occasionally late Frequently late Do you consider our pricing is competitive, compared to other providers companies you’ve used?(Required) Yes No Not Sure How would you rate our drivers’ professionalism and customer service?(Required) 1 2 3 4 5 (1 = Poor, 5 = Excellent)How confident are you in Steele’s ability to deliver the services your business requires?(Required) 1 2 3 4 5 (1= Not Confident, 5 = Very Confident)How do you anticipate your delivery volumes for the next 12 months compared to the last 12 months?(Required) Increase Stay the same Decrease How likely are you to recommend Steele’s to a colleague or peer?(Required) Very Likely Likely Unlikely Not at all What’s one thing we could improve to make your experience exceptional?(Required)What services would you like to see added?(Required)As part of our Sustainability efforts and to standardize our workflows, we are moving toward digital signatures and Proof of Delivery (POD). Will your company accept Steele’s digital POD on our standard Bill of Lading (BOL), or do you require your company-specific BOL to be signed in hard copy and returned with the invoice?(Required) We accept Steele’s digital POD and BOL We require a signed hard copy of our company-specific BOL Not Sure – Need more information How impactful do you think the Trade Dispute between Canada and the US will be to your business(Required) Extremely Impactful Moderately Impactful Neutral Not very Impactful Not Applicable Please provide your email address. To allow us to follow up with you, you may also provide your name (optional). This also enters you into a draw for a $50.00 gift card as a thank you for your time in completing this survey.Name First Email(Required) Would you be willing to provide us with a google review?(Required) Yes No Δ Thank you for reading this post, don't forget to subscribe!
